In the Salesforce admin world, the word “usability” has been thrown around so much that I’m not sure we really know what it means anymore. [...]
The Unselfish Admin, Part 1: Creating Usability
I was never a fan of Opportunity Teams (previously known as Sales Teams), because they didn’t do anything that I couldn’t accomplish with sharing. But [...]
New and Improved: Opportunity Teams
I know what you think when you see “value” and “bucket” in the same sentence… This is not about that kind of bucket. This is [...]
The Value of a Bucket
I had the craziest dream this past weekend… I was part of a group of SFDC admins who were locked in an asylum for no [...]
The Name Game